4.7 Stars (128 reviews)
I found the pretravel experience stressful, this is why I would hesitate to recommend Active Adventures to friends.
1. Payment. If you're going to have someone who only makes a trip into town once a week, make it that the check needs to be postmarked by a specific date. I sent my check by registered mail, so I knew it was at the Post Office in Montana well before the date needed. For some reason your guy didn't pick it up????
2. I communicated to you that I'd changed where we were staying the night before our meeting. I got a confirmation call back but this wasn't communicated to the trip staff.
3. I saw I could be picked up at the airport at 9am or at the Heritage Hotel earlier. It wasn't made clear that if I choose to be picked up at the airport I was missing breakfast and the initial meeting. Luckily just before leaving when, I checked the travel wallet, I only saw the Heritage Hotel pickup and so changed my reservation.
4. The travel wallet said to meet at 7:30am. When no one was there by 7:35am I tried to call only to find your offices were closed. All trips I've previously done I've been given a local contact number in case of the need to contact someone locally . I've never had anyone arrive late. The trip leaders said they had been told to arrive at 7:40am
Great Walks of New Zealand, November 0000
4.7 Stars (312 reviews)
Active Adventures is an outstanding tour company. Every single thing is done professionally. The routes we rode were stunning. The guides were so helpful, kind and fun. It couldnt have been a better experience.
New Zealand Biking Adventure, November 0000
4.7 Stars (4482 reviews)
Good, really enjoyed it
Ultimate South Island Adventure, January 1970
4.7 Stars (4482 reviews)
Excellent, the trip of a lifetime!
Ultimate South Island Adventure, January 1970
4.7 Stars (4482 reviews)
The entire 14-day experience was incredible from start to finish. Our guides, Liana and Kelly, were superb! Their professionalism, knowledge, experience, meal preparation, hike selections, music playlist, mythical stories, and friendliness made for a memorable adventure. Their love for New Zealand was palpable and generated much excitement within our group. Experiencing New Zealand through them was a gift I will cherish for years. While our safety was their number one priority, they ensured we got the most out of every activity. I would hike with Liana and Kelly and Active Adventures again!
Ultimate South Island Adventure, January 1970
4.7 Stars (4482 reviews)
I would strongly recommend this company for the New Zealand (south island) tour!! Two weeks might seem as though it's a long time, but it was so packed with activities, it flew by! Diverse events, consideration of fitness levels and ability, consideration of nutritional needs, etc. were all taken into account while planning each day. The initial communication when setting up the trip to leading up to the final days before the trip, the staff was available to answer questions. I will use them again for future trips!
Ultimate South Island Adventure, January 1970
4.7 Stars (4482 reviews)
What a great way to see the best that the South Island of New Zealand has to offer! Everything about the trip was great, from the itinerary itself to the excellent staff. This was one of our best ever holidays- totally full-on, so not for the lazy or beach lovers, but it packed so many great experiences into 2 weeks. Highly recommended.
Ultimate South Island Adventure, January 1970
4.7 Stars (1725 reviews)
Holly and Noah were nothing short of amazing. They were great. When the weather cancelled two of our events, the alternatives they came up with were GREAT. Holly's stories on the bus rides were really enlightening and entertaining. We learned a bit about the history, Maori culture, and the geography. Noah was also a great source of information, especially out on the trail. Noah should be a chef. The meals were superb. The boat ride in the fiord on the last full day was truly outstanding (again, in spite of some intermittent cold and rain).
Classic South Island Adventure, January 1970